Functional Winter Gear has a different infrastructure then most companies. We don’t believe in brick and mortar stores. We are directly from our manufacturer to the client, allowing us to charge less then your local big box store by 35%.
Using this model we can ship the product to you in a two week time period.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit or a different product to the original payment method.
Please note the following exceptions to our return and exchange policy:
· Discounted items are final and cannot be returned or exchanged
· Returned items must have tags still on and be returned in original packaging
· Returned items must have no visible signs of wear or use
We subsidize half of the shipping cost to our office in Montreal, Canada.